Overview
The Assistive Devices Program (ADP), funded by the Ontario Ministry of Health, helps eligible Ontario residents pay for equipment that supports independence, safety and daily living — typically covering a substantial portion (commonly around 75%) of the approved price of eligible devices.
We help customers through this program every week: connecting them with ADP-authorized therapists, completing the vendor paperwork, and tracking applications through to delivery. This guide covers what the program funds, who qualifies, and how the application actually works.
For official program information, visit the ADP website, call 1 (800) 268-6021 or email adp@ontario.ca.
What is the Assistive Devices Program?
ADP exists so that cost doesn't stand between Ontarians with long-term physical disabilities and the equipment they need to live independently. It provides partial funding across a wide range of assistive device categories, with the balance paid by the customer — sometimes with help from insurance or charitable programs.
What does ADP cover?
ADP pays a percentage of the approved price of eligible devices. Mobility equipment we supply that commonly qualifies includes:
- Manual wheelchairs, power wheelchairs and power scooters
- Positioning devices — cushions, back supports and custom seating
- Forearm crutches and wheeled walkers
- Pediatric walkers and standers
What does ADP not cover?
This surprises people: ADP does not fund stairlifts, home lifts, ramps, walk-in tubs, home hospital beds or bathroom safety equipment. For those, other routes can help — Veterans Affairs Canada, WSIB, private insurance, the federal Home Accessibility Tax Credit and charitable programs like March of Dimes Canada's Home & Vehicle Modification Program. See our full funding directory.
Who is eligible?
In general: Ontario residents with a valid health card and a physical disability that requires the equipment for six months or longer, confirmed through an assessment by an ADP-authorized clinician. Eligibility details vary by device category — we'll confirm the current rules for your situation.
How to apply for ADP funding
The process looks bureaucratic; with the right support it isn't.
Step 1 — Assessment by an ADP Authorizer
A qualified, ADP-authorized professional — usually an occupational therapist or physiotherapist — assesses your mobility needs, recommends the category of device, and completes the medical portion of the application (the prescription). Don't have a therapist? We'll connect you — we work with ADP-authorized therapists across the region, and you can start with an in-store assessment at our Thornbury showroom.
Step 2 — Work with an approved vendor
ADP applications must go through a registered vendor. That's us: we help you select and trial the equipment, take the measurements the prescription calls for, and coordinate with your therapist at every stage.
Step 3 — Submit the application
The therapist and vendor portions come together into one application. We check it, complete our side, and submit it — so it arrives accurate the first time.
Step 4 — Approval
Review times vary with the device category and the program's volumes — from a few weeks to a few months. We track every application we submit and keep you posted, and approval confirms the amount ADP will contribute.
Step 5 — Delivery and setup
Once approved, you pay your portion (sometimes offset by insurance or charitable support), ADP pays its share directly to us as the vendor, and our own team delivers, fits and adjusts your equipment — then services it locally for as long as you own it.
What to expect when working with Lift Home
- A local team that files ADP paperwork every week — you never navigate the forms alone
- Therapist connections when you don't have one, and in-store assessments at the Thornbury showroom
- Honest equipment recommendations matched to the prescription — and to your home
- Straight answers about what ADP will and won't fund before anything is ordered
- Professional fitting on delivery, and local repairs and maintenance afterwards