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Every installation is different, so we quote each one properly. Send us the details and we'll get back to you — or call 519 904 4932 during business hours (Mon–Fri 8am–7pm · Sat 10am–5pm · Sun Noon–5pm).

Or talk to a real person

Your request goes straight to the family — no call centre. Reach any of us directly:

Wallace Footman

General Manager

647 283 0677 wallace@lifthome.ca

Megan Mainelli

Operations Manager

519 904 4933 megan@lifthome.ca

Showroom hours

Mon–Fri 8am–7pm · Sat 10am–5pm · Sun Noon–5pm

59 Arthur St W, Thornbury, ON N0H 2P0

      
 Excellent5.024 reviews
 5.0
 Excellent24 reviews
  Write a review 
 
 
 
   
 
 
      Posted on Google  
   
   Keri Alletson 
 23 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 6-star service for our effort at a 4-day getaway in Collingwood - Sunday afternoon hospital bed delivery?  No problem!  Wallace went over and above to go and get more equipment for us, working until nearly 10 on Sunday night to make everything easy for mum. I can't thank you enough for the great service, friendly help!
  
 
     Posted on Google  
   
   Derek Birch 
 26 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Nt inly dod they do a great job, but Kirk overheard my brother, the client, who is not well, on the phone with a scammer. He let me know and we were able to nip it in the bud before any harm was done.

Thank you so much Kirk for noticing and alerting me to it.  This guy deserves a raise!
  
 
     Posted on Google  
   
   Gail Norris 
 46 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wallace and his staff recently installed a tub insert into my bathtub.  I highly recommend this company, as they are very professional, courteous, clean-up after installation and very reasonably priced.
  
 
     Posted on Google  
   
   Elaine de Sousa 
 48 days ago
 
 
 Trustindex verifies that the original source of the review is Google. A very happy coincidence! I had been looking for a Lift  that would allow me to safely transfer my mother from her wheelchair into the car, and I was fortunate to discover that a new place had just opened a location in my small town of Thornbury, Ontario.
I walked in and met Wallace Footman, who was knowledgeable, patient, and incredibly helpful. He guided me through the insurance application process, then personally delivered and demonstrated the Multi-Lift at my home, making sure I was comfortable using it.
Kindness truly makes all the difference. Thanks to Wallace's outstanding service, I have the Lift I needed sooner than I expected—and I feel like I've made a new friend in the process. I highly recommend Wallace to anyone looking for compassionate, professional mobility solutions.
  
 
     Posted on Google  
   
   Bruce Eckersley 
 51 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Excellent caring customer service. This is crucial for people needing their services. I tried several other companies in the region and it was a return call from Wallace minutes after I sent an email, that set the stage. When you need their services they are out to your home and making all the arrangements. Very quickly. I am very pleased with this company and highly recommend them.
  
 
     Posted on Google  
   
   Bob Kozopas 
 102 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Wallace was extremely knowledgeable in the medical aids available and pricing was very very reasonable.Delivery and setup by Carson was polite and timely.
I highly recommend dealing with Silver Cross Grey Bruce
  
 
     Posted on Google  
   
   Will Thompson 
 111 days ago
 
 
 Trustindex verifies that the original source of the review is Google. ⭐⭐⭐⭐⭐

Wallace was incredibly helpful when my family was looking for mobility solutions for my grandmother. He took the time to walk us through the available options, answer our questions, and make sure we found the right setup for her needs.

Customer service is hard to find these days, but these guys go above and beyond. It’s clear Wallace and the Silver Cross Grey Bruce team care about their customers and the communities they serve. I wouldn’t hesitate to recommend them to anyone looking for mobility or accessibility solutions.

Highly recommended!
  
 
     Posted on Google  
   
   Juhan Kaarid 
 112 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Would recommend, very professional and attentive
  
 
     Posted on Google  
   
   garrett evans 
 113 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing customer service, Wallace is a pleasure to work with.
  
 
     Posted on Google  
   
   Jordan Da Costa 
 113 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Equipment is amazing, very friendly and professional staff. Would 100% recommend to anyone needing the services and equipment they offer!
  
 
 
  
 
 
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